It sounds like you, not a robot
The messages are plain words with your name on them. No dear valued customer, no exclamation marks, no emoji you would never use.
What happens
The second a lead comes in, they get a text back confirming you saw it. If they go quiet, a short follow up goes out a few hours later, and another the next day. The moment they answer, the sequence ends and their reply lands on your phone like any other text.
Why it is short
Two or three messages is the job. Past that you are the annoying one, and the lead you were trying to save starts avoiding you. The point is the reply, not the sequence.
What you have to do
Nothing until they answer. Then it is you and a customer texting, same as always.
Details worth knowing
Business hours know the difference
A lead at nine at night gets a text that says you will call in the morning. A lead at ten in the morning gets one that says you are on a job and will call back at lunch. Both are true, and that is why they work.
It stops itself
A reply ends it. A booking ends it. A callback ends it. If they already talked to you, they do not get chased about it afterwards.
See this one running
We will show it on a live account on the demo call, not in a slide deck.